Refund and Return Policy

1. Introduction Welcome to Homeo Basket! We value your satisfaction and strive to provide the highest quality homeopathy medicines. If you are not entirely satisfied with your purchase, we’re here to help.

2. Returns

Eligibility for Returns:

• Items must be unused, unopened, and in the same condition that you received them.
• Items must be in the original packaging.
• Items must be returned within 30 days of the purchase date.

Non-Returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Return Process:

• To initiate a return, please contact our customer support at [Customer Support Email] with your order number and reason for return.
• Once your return request is approved, we will provide you with a return shipping address.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3. Refunds

Refund Process:

• Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
• After inspecting the item, we will inform you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment within [number of days] days.

Partial Refunds:

• Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [Customer Support Email].

4. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Customer Support Email] and send your item to [Return Shipping Address].

5. Shipping

Return Shipping:

• To return your product, you should mail your product to: [Return Shipping Address].
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.

6. Contact Us If you have any questions on how to return your item to us, contact us at [Customer Support Email].

7. Changes to This Policy We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

By placing an order through [Your Company Name], you agree to the terms of this Refund and Return Policy.